Insights
September 2, 2026
The people around you see your leadership roughly twice as accurately as you see yourself. Drawing on more than a million evaluations, here is
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July 1, 2026
New Zenger-Folkman data shows that leaders are becoming more coachable, reversing a long-standing decline and suggesting that openness to feedback and continuous learning can
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May 28, 2026
Confidence and competence don't always match. Comparing self-ratings with manager ratings for 15,730 individual contributors, Zenger Folkman research pinpoints the eight behaviors people most
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April 29, 2026
April 9, 2025
Details Research shows that both giving and receiving feedback triggers stress responses similar to physical threats—but understanding these brain mechanisms can help us build
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February 27, 2025
February 19, 2025
Would you rather hear positive feedback about your performance or suggestions for improvement? Does preferring positive feedback make you seem weak, and is corrective
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February 12, 2025
Harsh or unfair criticism from a boss is hard to hear in the moment. Using a customer service example, practical steps show how to
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