Logo banner reading 'An affiliate of Andersen Consulting' with a curved swoosh and a door illustration on the right.

Insights

Feedback

Self-Awareness in Leadership

September 2, 2026

Self-Awareness in Leadership: Why Others See You More Clearly Than You See Yourself

The people around you see your leadership roughly twice as accurately as you see yourself. Drawing on more than a million evaluations, here is

Read more →

July 1, 2026

Are Leaders Becoming More Coachable?

New Zenger-Folkman data shows that leaders are becoming more coachable, reversing a long-standing decline and suggesting that openness to feedback and continuous learning can

Read more →

May 28, 2026

What Your Manager Sees That You Don’t

Confidence and competence don't always match. Comparing self-ratings with manager ratings for 15,730 individual contributors, Zenger Folkman research pinpoints the eight behaviors people most

Read more →

April 9, 2025

Episode 160: Using Neuroscience to Make Feedback Work with David Rock

Details Research shows that both giving and receiving feedback triggers stress responses similar to physical threats—but understanding these brain mechanisms can help us build

Read more →

February 19, 2025

Episode 7: The Enigma of Positive and Negative Feedback

Would you rather hear positive feedback about your performance or suggestions for improvement? Does preferring positive feedback make you seem weak, and is corrective

Read more →
decoding boss feedback

February 12, 2025

Decoding Boss Feedback: How to Navigate Criticism and Thrive

Harsh or unfair criticism from a boss is hard to hear in the moment. Using a customer service example, practical steps show how to

Read more →