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Flagship programs for leaders at every level.
Grow individual contributors and emerging talent.
Turn working groups into high-performing teams.
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Webinar
October 28, 2026 •
11:00am MT
Drawing on new research, explore the human capabilities leaders need most as AI transforms the workplace.
Register Now →Virtual · Certification
November 2, 4, & 6, 2026
An intensive live online training process that provides skilled facilitators with the knowledge and tools to effectively deliver standard or customized versions of The Extraordinary Leader Workshop within their organizations.
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Virtual Workshop
December 15, 2026
Give yourself the gift of development as you prepare to thrive in 2027. Join us for a special holiday edition of Coachability and discover how becoming more receptive to feedback can help you unlock your potential and get more out of every development opportunity.
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January 12 & 14, 2027
The Extraordinary Coach draws on research and practical experience to help leaders become more effective coaches. Develop stronger coaching skills through greater self-awareness, a flexible conversation framework, and practical application that empowers employees to discover their own solutions and take action.
Register Now →Virtual Workshop
January 26 & 28, 2027
Elevating Feedback uses research and practical tools to help leaders make feedback more effective and impactful. Build a culture of continuous development by helping leaders deliver clear, actionable feedback and create the conditions for employees to actively seek, receive, and apply it.
Register Now →Virtual Workshop
February 9 & 11, 2027
The Extraordinary Leader bridges the gap between leadership research and practical leadership development by leveraging research that identifies the differentiating behaviors of highly effective leaders. Elevate your leaders and your organization by combining personalized, powerful leader data with a distinct, data-driven, strengths-based development approach.
Register Now →Virtual · Certification
February 23 & 25, 2027
The Extraordinary Leader 360 Assessment Certification utilizes a proven process to prepare participants to have one-on-one coaching conversations by providing experienced coaches with the process, tools, and framework to leverage The Extraordinary Leader 360-degree Assessment and Development Guide with those they coach.
Register Now →Virtual · Certification
March 8, 10, & 12, 2027
An intensive live online training process that provides skilled facilitators with the knowledge and tools to effectively deliver standard or customized versions of The Extraordinary Leader Workshop within their organizations.
Register Now →Zenger Folkman is always looking for talented, innovative people to join our team.
Your best individual contributors are the leadership bench you already have. Most organizations wait until after promotion to develop them — our research shows that’s the most expensive way to do it.
▸Definition
An individual contributor delivers value through their own work rather than by managing others. They may have significant influence, deep expertise, and organizational impact — but no direct reports or formal authority over others' work.
The term is often used as shorthand for “not yet a manager,” which is where the thinking goes wrong. Individual contributors are the majority of most organizations’ workforce and the source of most actual output.
The largest performance opportunity sits in the non-management population
Pre-promotion development outperforms post-promotion remediation
Contributors develop the same way leaders do — elevate signature strengths
Most spend allocates to existing leaders, not potential
Current-role performance doesn’t predict next-level readiness
Current-role performance doesn’t predict next-level readiness
Most HiPo lists are built from visibility and tenure. A defensible one uses three inputs:
Development for the non-management population, built on the finding that this group represents the largest untapped performance opportunity.
For developing contributors at scale and surfacing who’s ready for more.
Built on research identifying differentiating competencies of highly effective front-line employees and emerging leaders.
For front-line performers and emerging leaders specifically.
A role where the person delivers value through their own work rather than by managing others. It can carry significant expertise, influence and impact — the distinction is the mechanism, not the seniority.
Neither is better; they’re different mechanisms of impact. Some of the most valuable people in an organization should stay individual contributors, and pushing them into management to reward them is a common and expensive mistake.
With measured data on the behaviors that differentiate effective performers and emerging leaders, plus coachability, plus their actual aspiration — asked directly. Current-role performance alone predicts current-role performance, not leadership potential.
Before promotion. Development is cheaper and more effective before someone carries a team, and remediation after a failed promotion costs the organization, the team and the individual.
The behaviors that make someone an exceptional individual performer aren’t the ones that produce results through others. Promoting on technical excellence without assessing leadership behaviors is how organizations reliably create management problems.
Yes, and they should. Contributors are usually assessed by one person. Multi-rater feedback gives them the same quality of development input leaders get, and gives you far better succession data.
A short conversation is enough for us to recommend where to start.