Insights
December 8, 2021
Details Have you ever tried to change anyone’s behavior at work? It can be extremely frustrating. So often the effort produces an opposite result:
Read more →December 2, 2021
Most managers assume they're good coaches, but coaching doesn't come naturally. Traits that often get people promoted, such as being directive or quick with
Read more →November 16, 2021
Effective leaders who aren't likable are rare: of 51,836 leaders studied, just 27 were in the bottom quartile for likability and the top quartile
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October 28, 2021
Managers often dread critical feedback, yet our research found even more avoid giving praise. Comparing self-assessments with 360 ratings shows positive reinforcement shapes how
Read more →October 14, 2021
Satisfaction with development opportunities is a major driver of engagement and retention. An analysis of more than 20,000 employees points to four things managers
Read more →September 10, 2021
Most leadership development aims at modest targets, such as a few dozen leaders or a high-potential group. Organizations can aim higher, using development to
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September 2, 2021
Giving advice feels helpful, but it rarely has the effect we intend. Research comparing advice-givers with leaders who let others discover insights finds advice-givers
Read more →August 26, 2021
Research on 160,576 employees shows that neither demanding drivers nor supportive enhancers engage people well on their own. But 68% of employees working for
Read more →April 27, 2021
Details: Coaching conversations are worth planning. They take up valuable time for both parties, so that time should be put to its most efficient
Read more →November 24, 2020
It is becoming apparent that the best leaders are good coaches. Assuming that most of us would like to become better leaders, what lessons
Read more →November 23, 2020
What sets the best coaches apart? A study of 4,212 leaders identified six practical behavior patterns, from carving out time and focusing on specifics
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