Have you ever tried to change anyone’s behavior at work? It can be extremely frustrating. So often the effort produces an opposite result: rupturing the relationship, diminishing job performance, or causing the person to dig in their heels. Still, some approaches clearly work better than others. In this episode, we discuss seven things you can do to help people change for the better.
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Podcast: Play in new window | Download (Duration: 15:11 — 13.9MB)
