Team Development

The Extraordinary Team™

When it comes to driving team success, our research proves that some capabilities are more important than others. The Extraordinary Team experience gives your leaders the hard data they need to point their team in the right direction: overall effectiveness, strengths and weaknesses, the current level of member commitment, and the most impactful opportunities in which the team might excel.

Program Overview

Transform your teams. Accelerate your business.

High-performing teams don’t just work better—they drive measurable results. Zenger Folkman’s Extraordinary Team experience equips leaders with the insights, tools, and data they need to build teams that elevate engagement, boost customer satisfaction, and reduce turnover.

Schedule a call →

Proven impact

Research shows that the most effective teams generate:

4x

higher employee engagement

40%

greater customer satisfaction

20%

lower employee turnover

This isn’t theory—it’s proven impact.

Highlights

Teams grow fastest when they amplify one powerful strength and resolve any critical weakness. Through decades of research, we identified the 15 key team behaviors that differentiate extraordinary teams from average ones. The Extraordinary Team experience assesses your team against this benchmark and delivers a clear, actionable plan for improvement.

01

Team Assessment

The team leader and team members complete The Extraordinary Team assessment.

02

Dynamic Team Report

The results come to life in a dynamic team report, showing how the team stacks up against top-performing teams from our global database.

03

Data-Driven Insights

Insights into the team’s collective strengths, key gaps, and high-impact opportunities for growth are highlighted.

How the process works

From assessment to action: a proven path to team cohesion and business outcomes.

Step 1

Executive Coaching for the Team Leader

One-on-one coaching to debrief and interpret the assessment results and diagnose priority areas.

Step 2

Intact Team Development Session

A development session for the whole team to embed new behaviors that drive accountability, collaboration, and sustained performance.

Step 3

Targeted Action Plan

A focused plan to improve team cohesion and business outcomes.

Formats available

The needs of every team are unique, but one thing is constant—great teams don’t happen by accident. The Extraordinary Team leverages the insights from The Extraordinary Team assessment and development experience to help teams focus on the critical areas that will boost their effectiveness and performance.

The Extraordinary Team program is available in the following standard format:

1

In-person or online

1-on-1 Assessment Coaching/Debrief for Team Leaders and a Half-Day Development Session for Intact Teams

It would be our pleasure to work with you to create the format that will best suit your organization’s unique requirements.

Why choose The Extraordinary Team

Empower your leaders and teams to:

✓

Assess current effectiveness with research-backed data

✓

Identify and build on top strengths

✓

Eliminate performance barriers

✓

Chart a clear path to drive business outcomes

When teams perform at their peak, the entire organization wins.

Product downloads

Learn more about The Extraordinary Team™.

Product Overview

The Extraordinary Team™

Download the product overview →

Infographic

Fuel Exceptional Teamwork and Results

Download the infographic →

Research Study

Discover the Core Drivers of Team Effectiveness

Download the study →

Testimonial

What an Expert Has to Say

Watch the testimonial video →

Speak with one of our experts

Explore the best solutions for your organization.

Schedule a Call