When it comes to driving team success, our research proves that some capabilities are more important than others. Our research identified the key capabilities that differentiate extraordinary teams. The Extraordinary Team experience offers your leaders the hard data they need to point their team in the right direction. This includes their group’s overall effectiveness, strengths and weaknesses, and the current level of member commitment. It also highlights the most impactful opportunities in which the team might excel.
High-performing teams don’t just work better—they drive measurable results. Zenger Folkman’s Extraordinary Team experience equips leaders with the insights, tools, and data they need to build teams that elevate engagement, boost customer satisfaction, and reduce turnover. Research shows that the most effective teams generate:
• 4x higher employee engagement • 40% greater customer satisfaction • 20% lower employee turnover
This isn’t theory—it’s proven impact.
Teams grow fastest when they amplify one powerful strength and resolve any critical weakness. Through decades of research, we identified the 15 key team behaviors that differentiate extraordinary teams from average ones. The Extraordinary Team experience assesses your team against this benchmark and delivers a clear, actionable plan for improvement.
Team members receive: • A team assessment, gathering feedback from leaders, members, stakeholders, and next-level managers. • Benchmark comparisons against the top-performing teams in our global database. • Data-driven insights into collective strengths, gaps, and opportunities for growth.
The process includes: 1. Executive coaching for team leader to debrief and interpret results and diagnose priority areas. 2. Customized team development sessions to embed new behaviors that drive accountability, collaboration, and sustained performance. 3. A targeted action plan to improve team cohesion and business outcomes.
The needs of a team are complex and vary from team to team. The Extraordinary Team leverages the insights from the assessment to inform a customized consulting engagement that addresses the area/s most critical to increase effectiveness.
We meet you where you are: • 1-on-1 coaching + Half-Day Team Development Workshop • Available in-person or virtually • Delivered by Zenger Folkman facilitators or certified internal coaches • Internal certification available for organizations that want to scale this experience across multiple teams.
Empower your leaders and teams to: • Assess current effectiveness with research-backed data • Identify and build on top strengths • Eliminate performance barriers • Chart a clear path to drive business outcomes
When teams perform at their peak, the entire organization wins.