When it comes to driving team success, our research proves that some capabilities are more important than others. Our research identified the key capabilities that differentiate extraordinary teams. The Extraordinary Team experience offers your leaders the hard data they need to point their team in the right direction. This includes their group’s overall effectiveness, strengths and weaknesses, and the current level of member commitment. It also highlights the most impactful opportunities in which the team might excel.
High-performing teams don’t just work better—they drive measurable results. Zenger Folkman’s Extraordinary Team experience equips leaders with the insights, tools, and data they need to build teams that elevate engagement, boost customer satisfaction, and reduce turnover.
Research shows that the most effective teams generate:
• 4x higher employee engagement • 40% greater customer satisfaction • 20% lower employee turnover
This isn’t theory—it’s proven impact.
Teams grow fastest when they amplify one powerful strength and resolve any critical weakness. Through decades of research, we identified the 15 key team behaviors that differentiate extraordinary teams from average ones. The Extraordinary Team experience assesses your team against this benchmark and delivers a clear, actionable plan for improvement.
• The team leader and team members complete The Extraordinary Team assessment. • The results come to life in a dynamic team report, showing how they stack up against top-performing teams from our global database. • Data-driven insights into the team’s collective strengths, key gaps, and high-impact opportunities for growth are highlighted.
The process includes: 1. Executive coaching for the team leader to debrief and interpret assessment results and diagnose priority areas. 2. An intact team development session to embed new behaviors that drive accountability, collaboration, and sustained performance. 3. A targeted action plan to improve team cohesion and business outcomes.
The needs of a team are are unique, but one thing is constant—great teams don’t happen by accident. The Extraordinary Team leverages the insights from the The Extraordinary Team assessment and development experience to help teams focus on the critical areas that will boost their effectiveness and performance.
The Extraordinary Team program is available in the following standard formats.
In-person or online: • 1-on-1 Assessment Coaching/Debrief for Team Leaders and a Half-Day Development Session for Intact Teams
It would be our pleasure to work with you to create the format that will best suit your organization’s unique requirements.
Empower your leaders and teams to: • Assess current effectiveness with research-backed data • Identify and build on top strengths • Eliminate performance barriers • Chart a clear path to drive business outcomes
When teams perform at their peak, the entire organization wins.
Learn more about The Extraordinary Team™
Fuel Exceptional Teamwork and Results
Discover the Core Drivers of Team Effectiveness
What an Expert Has to Say
TESTIMONIAL VIDEO >