Episode 169: 10 Leadership Behaviors That Set Great Teams Apart

The 90th Percentile: An Unconventional Leadership Podcast

Published: July 16, 2025

Details

In today’s episode, we’re unpacking new research from Zenger Folkman that reveals what truly separates high-performing teams from the rest. After analyzing 171 teams—many of which were struggling with negative customer feedback—we identified 10 key behaviors that predict whether a team will turn things around or stay stuck. If you’re leading teams or responsible for developing them, this episode offers data-backed insights, pulse-check questions, and practical strategies you can use right away.

Key Points

  • Extraordinary teams don’t happen by accident.
    Zenger Folkman’s latest research shows that high-performing teams intentionally develop behaviors that build trust, clarity, and collaboration. These teams respond to challenges differently—and outperform others in both engagement and execution.

  • Ten specific behaviors separate top teams from the rest.
    From empowered decision-making to proactive problem-solving, the data reveals ten key differentiators. These include strategic alignment, cross-functional cooperation, and a culture of recognition—all backed by statistically significant findings.

  • Simple questions can reveal team health.
    Each of the ten behaviors can be assessed with a quick pulse-check question. Leaders can use these questions to gauge where their teams are thriving—and where they need support.

  • Small changes lead to big impact.
    The episode shares actionable strategies for each behavior—ranging from goal alignment huddles to decision-making guidelines—that HR leaders and team managers can implement immediately.

  • Team development is no longer optional—it’s a competitive advantage.
    While individual leadership development is critical, organizations that also invest in team-level development see greater returns. Zenger Folkman’s new product, The Extraordinary Team, helps teams assess, grow, and sustain high performance through a research-backed development experience.

Webinar

Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman and join in a conversation about their latest research in leadership development. Find out more information and register here.