November 1, 2020
(Article first appeared on Forbes)
Occasionally, people read articles about the best approaches to giving and receiving feedback and may think to themselves, “That all sounds great, but what do the most effective leaders actually do?” To answer that question, I combined a self-assessment measuring feedback preference with 360-degree evaluations of leaders from 13 or more managers, peers, direct reports, and others. Next, I compared those leaders rated in the top quartile (264 leaders) on their overall leadership effectiveness to those rated in the bottom quartile (438 leaders). I then identified the top 10 attitudes. (The table below provides you with the top 10 items.)
I invite you to select the answer (1 or 2) that you feel is your preference for each item.
What Attitudes About Feedback Helped the Most Effective Leaders?
I hope you will take this short survey and carefully consider your own attitudes about feedback. Giving and receiving feedback is a critical skill that enables leaders to improve their effectiveness and the effectiveness of their direct reports. Just because you have always received a certain type of feedback doesn’t mean that is the type you need to give. The words that come from the mouths of bosses and leaders are powerful. They can lift others up, drag them down, inspire them to be better and push harder, or stifle their growth. Feedback is a gift, so package and deliver it with care.
— Joe Folkman
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Other Articles and Podcasts about Feedback
Episode 7: The Enigma of Positive and Negative Feedback
Why Is It So Difficult For LEaders To Give Positive Feedback? (Research featured in The New York Times)
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