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In today’s episode, we’re unpacking new research from Zenger Folkman that reveals what truly separates high-performing teams from the rest. After analyzing 171 teams—many of which were struggling with negative customer feedback—we identified 10 key behaviors that predict whether a team will turn things around or stay stuck. If you’re leading teams or responsible for developing them, this episode offers data-backed insights, pulse-check questions, and practical strategies you can use right away.
Extraordinary teams don’t happen by accident.
Zenger Folkman’s latest research shows that high-performing teams intentionally develop behaviors that build trust, clarity, and collaboration. These teams respond to challenges differently—and outperform others in both engagement and execution.
Ten specific behaviors separate top teams from the rest.
From empowered decision-making to proactive problem-solving, the data reveals ten key differentiators. These include strategic alignment, cross-functional cooperation, and a culture of recognition—all backed by statistically significant findings.
Simple questions can reveal team health.
Each of the ten behaviors can be assessed with a quick pulse-check question. Leaders can use these questions to gauge where their teams are thriving—and where they need support.
Small changes lead to big impact.
The episode shares actionable strategies for each behavior—ranging from goal alignment huddles to decision-making guidelines—that HR leaders and team managers can implement immediately.
Team development is no longer optional—it’s a competitive advantage.
While individual leadership development is critical, organizations that also invest in team-level development see greater returns. Zenger Folkman’s new product, The Extraordinary Team, helps teams assess, grow, and sustain high performance through a research-backed development experience.
Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and Joe Folkman and join in a conversation about their latest research in leadership development. Find out more information and register here.
Podcast: Play in new window | Download (Duration: 21:24 — 19.7MB)