Episode 52: How the Best Build Better Relationships at Work

The 90th Percentile: An Unconventional Leadership Podcast

Published: November 3, 2021


Humans are hard-wired to connect. They are social creatures that crave friendship and positive interactions with others. As much as we yearn for these interactions, however, many of us struggle to be good at building relationships. But why? In this episode, we’re discussing the key elements to building better relationships both within and outside of work.

There are three items we use to measure relationships:

1. Balancing results with a concern for others’ needs,

2. Being trusted by other members of the work group

3. Staying in touch with issues and concerns of individuals in the group.

Our data on building relationships showed that leaders who excelled in these areas were able to develop more positive relationships and in turn, significantly improve employee engagement, retention, and discretionary effort.

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Additional Resources

The 3 Keys to Relationship Building that Separate the Brightest and Best– Forbes Article by Jack Zenger