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Empathy and Drive

November 11, 2024

Empathy and Drive: A Powerful Combination

In a time where AI disrupts traditional workplace dynamics and remote work reshapes human connections, business leaders face a crucial question: How do we

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November 6, 2024

Episode 148: The Real Key to Employee Engagement—Leadership Over Location

Details Have you noticed a remarkable shift where major companies are mandating return to office policies. Amazon recently joined the ranks of Meta, Google,

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improving employee engagement

November 4, 2024

The Single Most Important Factor in Improving Employee Engagement in Today’s Workplace

A few years ago, a large organization we were with achieved what many companies still struggle with today: exceptionally high employee engagement. While this

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Listening and Trust

October 30, 2024

Episode 147: Listening—An Essential Tool for Building Trust

Details In a time with constant communication and information overload, the ability to truly listen stands out as a cornerstone for building trust within

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October 23, 2024

Episode 146: Quality And Quantity Are Not Trade-offs—How Some Leaders Are Choosing Both

Details In today’s episode, we dive into a fascinating topic that many leaders grapple with—quality versus quantity. Are they truly competing objectives, or can

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Woman holding a hand to her ear, representing the concept of leadership listening.

October 22, 2024

The Power of Leadership Listening: A Leader’s Secret Weapon for Building Trust

Last Updated: October 2026 What are the advantages of leadership listening? Zenger Folkman’s research, drawing from assessments of over 80,000 leaders, reveals a stark

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A person flipping wooden blocks to transition between the words quality vs quantity in leadership decision-making.

October 21, 2024

Quality vs Quantity in Leadership: Unraveling the Dilemma

Last Updated: October 2026 Leaders often grapple with a seemingly impossible choice when evaluating quality vs quantity in leadership. This age-old debate has sparked

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Podcast Career Decades

October 9, 2024

Episode 145: What You Should Know About Coachability Through Career Decades

Details Today we are looking at coachability and its intriguing role across different career decades. Each stage in our professional lives—whether it’s the exploration

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Coachability Career Decades

October 8, 2024

Stay Coachable: The Art of Coachability Through the Decades

How can you stay coachable throughout different phases of your career? “On average, how old is everyone?” While somewhat unusual, I’ve learned to ask

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What's Customer Satisfaction

October 2, 2024

What’s Customer Satisfaction? The Powerful Link Between Leadership, Employee Engagement, and Customer Happiness

In today’s competitive business landscape, organizations are constantly striving to improve customer satisfaction. But what’s customer satisfaction? It’s more than just a happy customer—it’s

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