Insights
October 28, 2021
Managers often dread critical feedback, yet our research found even more avoid giving praise. Comparing self-assessments with 360 ratings shows positive reinforcement shapes how
Read more →October 7, 2021
Ted Lasso's empathy is a real strength, but research on more than 100,000 leaders shows relationships alone aren't enough. Leaders high in both relationship
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June 8, 2021
Details Is there someone on your team who seems unusually productive? Someone who gets a huge amount done — without working longer hours? How
Read more →May 28, 2021
Some people get far more done without working longer hours. Research on more than 7,000 people rated on productivity identifies seven habits they share,
Read more →April 27, 2021
Details: Coaching conversations are worth planning. They take up valuable time for both parties, so that time should be put to its most efficient
Read more →February 12, 2021
Surprisingly, 66% of people say they prefer negative feedback. Pairing feedback preferences with 360-degree ratings shows leaders who avoid corrective feedback score significantly lower,
Read more →November 23, 2020
What sets the best coaches apart? A study of 4,212 leaders identified six practical behavior patterns, from carving out time and focusing on specifics
Read more →November 3, 2020
Three long-held beliefs about feedback, including that leaders improve most by fixing weaknesses, don't hold up to the data. Research found that in 70%
Read more →November 1, 2020
Comparing top- and bottom-quartile leaders revealed 10 attitudes about feedback that set the most effective apart. The best leaders give far more praise than
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