Insights
April 9, 2025
Details Research shows that both giving and receiving feedback triggers stress responses similar to physical threats—but understanding these brain mechanisms can help us build
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August 2, 2024
Nearly two-thirds of 9,580 leaders preferred giving redirecting feedback, yet those who favored it and avoided praise were rated at only the 36th percentile.
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April 12, 2023
Details Occasionally, people read articles about the best approaches to giving and receiving feedback and may think, “That all sounds great, but what do
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October 12, 2022
Leaders in the top 10% for asking for feedback were rated at the 86th percentile in overall effectiveness, versus the 15th for the bottom
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Hybrid work can delay or distort feedback. During the pandemic, managers in the top quartile for asking for and giving honest feedback had far
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Surprisingly, 37% of managers avoid giving positive feedback, compared with 21% who avoid negative feedback. Yet giving only negative feedback lowers a leader's effectiveness
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October 28, 2021
Managers often dread critical feedback, yet our research found even more avoid giving praise. Comparing self-assessments with 360 ratings shows positive reinforcement shapes how
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Surprisingly, 66% of people say they prefer negative feedback. Pairing feedback preferences with 360-degree ratings shows leaders who avoid corrective feedback score significantly lower,
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Three long-held beliefs about feedback, including that leaders improve most by fixing weaknesses, don't hold up to the data. Research found that in 70%
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Comparing top- and bottom-quartile leaders revealed 10 attitudes about feedback that set the most effective apart. The best leaders give far more praise than
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