Leadership Competencies

November 10, 2021

Episode 53: How to Communicate When You Lack Credibility

Details Every day you hear a variety of communications from different sources. Some of these experts have excellent communication skills, while others have in-depth

November 9, 2021

3 Keys to Relationship Building that Separate Mediocre Leaders From the Brightest and Best

Strong relationships boost engagement, retention and discretionary effort. Our research found three themes behind leaders who build positive relationships, starting with an optimistic mindset

November 3, 2021

Episode 52: How the Best Build Better Relationships

Details Humans are hard-wired to connect. They are social creatures that crave friendship and positive interactions with others. As much as we yearn for

November 3, 2021

Episode 52: How the Best Build Better Relationships at Work

Details Humans are hard-wired to connect. They are social creatures that crave friendship and positive interactions with others. As much as we yearn for

October 28, 2021

Why Do So Many Managers Avoid Giving Praise?

Managers often dread critical feedback, yet our research found even more avoid giving praise. Comparing self-assessments with 360 ratings shows positive reinforcement shapes how

October 27, 2021

RETAIN and TRAIN — 3 Data-Driven Approaches for Developing Others

October 14, 2021

4 Vital Keys to Developing Others

Satisfaction with development opportunities is a major driver of engagement and retention. An analysis of more than 20,000 employees points to four things managers

October 7, 2021

The Reason Why Ted Lasso Might Not Be a Great Leader

Ted Lasso's empathy is a real strength, but research on more than 100,000 leaders shows relationships alone aren't enough. Leaders high in both relationship

September 14, 2021

What Is Your Fear of Feedback Costing You?

About 12% of people strongly fear feedback, and that fear shapes how they work and lead. Data from more than 51,000 leaders shows those

September 10, 2021

How Some Companies Are Aiming High In Leadership Development

Most leadership development aims at modest targets, such as a few dozen leaders or a high-potential group. Organizations can aim higher, using development to

September 2, 2021

Advice for Those Who Believe They Give Great Advice

Giving advice feels helpful, but it rarely has the effect we intend. Research comparing advice-givers with leaders who let others discover insights finds advice-givers

September 1, 2021

Episode 43: How to Encourage Personal Accountability

Details How is the issue of personal accountability viewed in your organization? Seasoned workers have undoubtedly seen their share of finger-pointing, dishonesty, and “CYOA.”