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Insights

Burnout

August 24, 2026

Inspiring In The New Era

Free eBook Inspiring in the New Era eBook As many leaders across the globe grapple with retention, quiet quitting, hybrid work environments, and burnout,

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May 7, 2026

Employee Engagement: Why Averages Mislead—and What to Do About It

A rising engagement average can hide teams in real distress. Using a client whose team scores ranged from 10% to 99% positive, the case

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Feedback techniques

February 27, 2026

Transforming Employees From Burnout To Highly Engaged

Whether employees burn out or thrive depends heavily on their manager. Comparing 30,768 burned-out individual contributors with 119,338 highly engaged ones, research identifies ten

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January 15, 2025

Episode 153: Finding Joy as a Leader (Even on the Hard Days)

Details When work and life are overwhelming, it can be difficult to reclaim a sense of joy at work. Research has shown the benefits

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Empathy and Drive

November 11, 2024

Empathy and Drive: A Powerful Combination

Only about 15% of leaders excel at both empathy and drive, but those who do rank at the 91st percentile in effectiveness. Research on

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90th Percentile Karen Dillon Micro-stresses

July 30, 2024

Episode 76: Identifying and Managing Micro-stressors

Details Stress comes to us all in tiny minor assaults throughout our day through relationships and interactions that are too numerous to shake off

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July 26, 2023

Episode 115: Are We More Productive When We Have More Time Off?

Details Vacation time—the sacred period where you can put your feet up, escape from spreadsheets, and unleash your inner happiness. It’s crucial for our

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October 18, 2022

How Leaders Generate Energy

Workforces are facing a shortage of human energy. Analyzing direct-report data on 73,503 leaders, our research identified six capabilities leaders can use to generate

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