Articles

Extraordinary ideas can change how people think about leadership and how organizations think about their leaders. Explore Zenger Folkman's articles section to find our latest thought leadership on the most talked about topics of today.

Leadership’s Silver Lining: How the Pandemic Permanently Elevated Management Effectiveness

March, 2025

When COVID-19 was declared a global pandemic on March 11, 2020, organizations worldwide braced for unprecedented disruption. What followed was not just a test of operational resilience, but a profound transformation in how leadership functions acro...

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How Leaders Influence the Customer Experience

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Improving Employee Engagement: Should Leaders Be Nice or Tough?

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How To Be a More Likable Leader

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