White Papers

Access in-depth research on leadership development by downloading one of our white papers.

How Developing a Coaching Culture Pays Off

By Jack Zenger and Joe Folkman

Regular coaching will improve productivity, employee engagement, retention, employee development, and supervisor performance.

White Papers — May, 2019

Key Insights From The Extraordinary Leader

By Jack Zenger and Joe Folkman

Jack Zenger and Joe Folkman share 20 key insights from The Extraordinary Leader: Turning Good Managers Into Great Leaders.

White Papers — May, 2019

Leadership Under the Microscope

By Jack Zenger Joe Folkman and Kurt Sandholtz

The authors offer a unique point of view on why extraordinary leaders mean extraordinary profits.

White Papers — May, 2019

Creating a Competency Model that Works

By Joe Folkman

A clear perspective on what can be done to make a competency model not only more memorable, but also incredibly useful to an organization.

White Papers — May, 2019

Leadership Development – Are You Starting Too Late?

By Jack Zenger

At what age is it optimal to begin developing leadership skills? Are we waiting too long? Jack Zenger shares his opinion along with supportive data.

White Papers — May, 2019

Global Leadership Development

By Jack Zenger, Joe Folkman, and Chris Evans

Businesses are becoming more global, which in turn drives the need for more leaders. In this article, see what needs to be done to implement a global leadership development program.

White Papers — April, 2019

Can Strengths Be Taken Too Far?

By Jack Zenger, Joe Folkman, Bob Sherwin and Barbara Steel

A commonly held belief is that strengths taken too far cease to be strengths and become liabilities or weaknesses. In this article, see why we have take an entirely opposite point of view.

White Papers — April, 2019

Developing Strengths or Weaknesses

By Jack Zenger

Thought leader Jack Zenger illustrates why building strengths is the key to a strong development plan.

White Papers — April, 2019

How Extraordinary Leaders Double Profits

By Jack Zenger and Joe Folkman

Overwhelming evidence proves that extraordinary leaders create far more economic value for an organization than leaders that are good.

White Papers — April, 2019

Top 9 Leadership Behaviors that Drive Employee Commitment

By Joe Folkman

Joe Folkman identifies 9 essential leadership behaviors that have the greatest impact on employee satisfaction and commitment, especially during turbulent times.

White Papers — April, 2019

Discovering and Developing Hidden Reservoirs of Talent

By Jack Zenger, Joe Folkman, and Joyce Palevitz

This white paper identifies how organizations can create reservoirs of talent by focusing development around three areas: competence, passion, and organizational need.

White Papers — April, 2019

The Inspiring Leader: Unlocking The Secret Behind How Extraordinary Leaders Motivate

By Jack Zenger and Joe Folkman

Jack Zenger and Joe Folkman dive deep into their analysis of what makes leaders inspiring and motivating.

White Papers — April, 2019

38 Ways Leaders Harness the Power of Emotion

By Jack Zenger

With practical insights, Jack Zenger offers leaders an easy-to-understand guide on how to effectively use emotion in the workplace.

White Papers — April, 2019

From Big, Hairy And Important Goals to Smart Stretch Goals

Packed with keen insight, learn some useful tips on how to make even tough goals seem attainable.

White Papers — April, 2019

Physically Act the Part

By Joe Folkman

To help leaders become more inspiring, Joe Folkman offers a pragmatic way to take the first step on the road to inspirational leadership.

White Papers — April, 2019

Emotions at Work

By Jack Zenger

Jack Zenger outlines the need for positive emotions in the workplace and offers practical tools to help leaders make better use of their emotions.

White Papers — April, 2019

25 Methods for Inspiring Others

Based on scores of surveys, Scott Edinger outlines 25 detailed behaviors that leaders can use to become more inspiring.

White Papers — April, 2019

Making Performance Appraisals an Inspiring Event

By Jack Zenger and Joe Folkman

Jack Zenger and Joe Folkman present a three-fold approach to increasing effectiveness of performance appraisals with 5 corresponding keys to helping employees improve.

White Papers — April, 2019

Feedback: The Powerful Paradox

By Jack Zenger and Joe Folkman

Thought leaders, Jack Zenger and Joe Folkman, expound on how to improve feedback practices to ensure the greatest benefit for the giver and the receiver.

White Papers — April, 2019

Turning Feedback into Change

By Joe Folkman

Thought leader, Joe Folkman describes a model consisting of three elements to help accept feedback from others and turn that feedback into change.

White Papers — April, 2019

Coaching as a Management Style

By Jack Zenger and Kathleen Stinnett

In this excerpt from The Extraordinary Coach, thought leaders Jack Zenger and Kathleen Stinnett detail why good coaching is a successful component of any management style.

White Papers — April, 2019

Bringing Science to the Art of Coaching

By Jack Zenger and Kathleen Stinnett

Designed to help every kind of professional coach, the authors offer some useful tips on how to make the most of every coaching session.

White Papers — April, 2019

Employee Surveys that Make a Difference

By Joe Folkman

Assessment expert Joe Folkman expounds on how to make employee surveys that drive real change.

White Papers — April, 2019

Validation and Reliability

By Joe Folkman

Joe Folkman takes a detailed look at the data behind the 360-degree survey and outlines the statistical significance of his findings.

White Papers — April, 2019

Getting More from Employee Surveys

By Joe Folkman, Jack Zenger and Wayne Hintze

The authors offer 10 practical suggestions to help improve any employee survey.

White Papers — April, 2019

11 Components of a Best-In-Class 360-Degree Assessment

By Joe Folkman & Jack Zenger

In this article, the authors outline the crucial elements for a best-in-class 360-degree assessment.

White Papers — April, 2019

The Paradox of Position and Contribution

By Jack Zenger

Thought leader Jack Zenger offers a unique take on where leaders come from in today’s business world.

White Papers — April, 2019

The Riddle of Executives’ Ethical Lapses

By Jack Zenger and Joe Folkman

With so much distrust on Wall Street, the authors offer grounded arguments to help improve the quality of leadership in this world.

White Papers — April, 2019

The Leadership Ceiling

By Joe Folkman

Research shows that leaders set the bar for an organization’s leadership effectiveness.

White Papers — April, 2019