White Papers

Access in-depth research on leadership development by downloading one of our white papers.

What Great Listeners Actually Do

By Jack Zenger and Joe Folkman

Connecting the strategy and needs of the organization with employees’ talents, energy, and passion.

White Papers — August, 2019

Filling the Leadership Pipeline

By Jack Zenger and Joe Folkman

In this white paper, Jack and Joe discuss the six factors for effective organizational leadership development.

White Papers — August, 2019

Expand Learning

By Jack Zenger, Joe Folkman, and Jared Harding

What happens after a learning and development event? The dearth of effective action after learning events in the ongoing Achilles’ hell of learning and development.

White Papers — August, 2019

Creating a Modern Competency Model

By Jack Zenger and Joe Folkman

In this white paper, Jack and Joe discuss how to move from opinion to research as a method for creating a meaningful competency model.

White Papers — August, 2019

How Developing a Coaching Culture Pays Off

By Jack Zenger and Joe Folkman

Regular coaching will improve productivity, employee engagement, retention, employee development, and supervisor performance.

White Papers — May, 2019

Key Insights From The Extraordinary Leader

By Jack Zenger and Joe Folkman

Jack Zenger and Joe Folkman share 20 key insights from The Extraordinary Leader: Turning Good Managers Into Great Leaders.

White Papers — May, 2019

Leadership Under the Microscope

By Jack Zenger Joe Folkman and Kurt Sandholtz

The authors offer a unique point of view on why extraordinary leaders mean extraordinary profits.

White Papers — May, 2019

Creating a Competency Model that Works

By Joe Folkman

A clear perspective on what can be done to make a competency model not only more memorable, but also incredibly useful to an organization.

White Papers — May, 2019

Leadership Development: Are You Starting Too Late?

By Jack Zenger

At what age is it optimal to begin developing leadership skills? Are we waiting too long? Jack Zenger shares his opinion along with supportive data.

White Papers — May, 2019

Global Leadership Development

By Jack Zenger, Joe Folkman, and Chris Evans

Businesses are becoming more global, which in turn drives the need for more leaders. In this article, see what needs to be done to implement a global leadership development program.

White Papers — April, 2019

Can Strengths Be Taken Too Far?

By Jack Zenger, Joe Folkman, Bob Sherwin and Barbara Steel

A commonly held belief is that strengths taken too far cease to be strengths and become liabilities or weaknesses. In this article, see why we have take an entirely opposite point of view.

White Papers — April, 2019

Leadership Development 6.0

By Jack Zenger and Joe Folkman

In this article, thought leaders Jack Zenger and Joe Folkman apply the principles of medicine to leadership development.

White Papers — April, 2019

Developing Strengths or Weaknesses

By Jack Zenger

Thought leader Jack Zenger illustrates why building strengths is the key to a strong development plan.

White Papers — April, 2019

How Extraordinary Leaders Double Profits

By Jack Zenger and Joe Folkman

Overwhelming evidence proves that extraordinary leaders create far more economic value for an organization than leaders that are good.

White Papers — April, 2019

9 Vital Leadership Behaviors That Boost Employee Productivity

By Joe Folkman

Joe Folkman identifies 9 essential leadership behaviors that have the greatest impact on employee satisfaction and commitment, especially during turbulent times.

White Papers — April, 2019

Discovering and Developing Hidden Reservoirs of Talent

By Jack Zenger, Joe Folkman, and Joyce Palevitz

This white paper identifies how organizations can create reservoirs of talent by focusing development around three areas: competence, passion, and organizational need.

White Papers — April, 2019

Unlocking The Secret Behind How Extraordinary Leaders Motivate

By Jack Zenger and Joe Folkman

Jack Zenger and Joe Folkman dive deep into their analysis of what makes leaders inspiring and motivating.

White Papers — April, 2019

Emotions at Work

By Jack Zenger

Jack Zenger outlines the need for positive emotions in the workplace and offers practical tools to help leaders make better use of their emotions.

White Papers — April, 2019

Making Performance Appraisals an Inspiring Event

By Jack Zenger and Joe Folkman

Jack Zenger and Joe Folkman present a three-fold approach to increasing effectiveness of performance appraisals with 5 corresponding keys to helping employees improve.

White Papers — April, 2019

Feedback: The Powerful Paradox

By Jack Zenger and Joe Folkman

Thought leaders, Jack Zenger and Joe Folkman, expound on how to improve feedback practices to ensure the greatest benefit for the giver and the receiver.

White Papers — April, 2019

Turning Feedback Into Change

By Joe Folkman

Thought leader, Joe Folkman describes a model consisting of three elements to help accept feedback from others and turn that feedback into change.

White Papers — April, 2019

Coaching as a Management Style

By Jack Zenger and Kathleen Stinnett

In this excerpt from The Extraordinary Coach, thought leaders Jack Zenger and Kathleen Stinnett detail why good coaching is a successful component of any management style.

White Papers — April, 2019

Bringing Science to the Art of Coaching

By Jack Zenger and Kathleen Stinnett

Designed to help every kind of professional coach, the authors offer some useful tips on how to make the most of every coaching session.

White Papers — April, 2019

Extraordinary Leader 360-degree Survey

By Joe Folkman

Joe Folkman takes a detailed look at the data behind the 360-degree survey and outlines the statistical significance of his findings.

White Papers — April, 2019

11 Components of a Best-In-Class 360-Degree Assessment

By Joe Folkman & Jack Zenger

In this white paper, the authors outline the crucial elements for a best-in-class 360-degree assessment.

White Papers — April, 2019

The Paradox of Position and Contribution

By Jack Zenger

In this white paper, Jack Zenger offers a unique take on where leaders come from in today’s business world.

White Papers — April, 2019