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Insights

Employee Development

May 28, 2025

7 Actions That Will Keep You from Being Laid Off in Today’s Uncertain Economy

In a year where tech giants and other companies continue announcing layoffs (with over 185,000 tech layoffs in 2023 alone), job security remains top

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90th Percentile Podcast Employee Recognition

May 14, 2025

Episode 89: Employee Recognition– Improving the Substance and Delivery

Details There’s a need to greatly increase the frequency and the quality of the recognition they give to their colleagues. That means recognition for

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Discretionary Effort

April 22, 2025

Unleashing Discretionary Effort: The Seven Leadership Levers That Drive Exceptional Performance

What motivates employees to go above and beyond their basic job requirements? In today’s competitive business environment, the difference between adequate and exceptional organizational

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decoding boss feedback

February 12, 2025

Decoding Boss Feedback: How to Navigate Criticism and Thrive

Suppose you’re a customer service manager and you’re getting chewed out by your boss, the head of customer service. He’s heard from a key

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February 12, 2025

Episode 156: What To Do When The Boss Gives You Baseless Feedback

Details Receiving feedback at work can be tough—it’s natural to feel uncomfortable when you’re told you’re not doing something well. That doesn’t make you

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December 11, 2024

Here Are 3 Ways to Help Employees Love Their Jobs

Do your employees love their jobs? Or do you sense that some are dissatisfied or disengaged? It’s no secret that employees who love their

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December 11, 2024

Episode 151: 3 Ways to Help Employees Love Their Jobs

Details Do the people you manage love their jobs? Or do you sense that some are dissatisfied or disengaged? It’s no secret that employees

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How Leaders Reduce Turnover

December 7, 2024

8 High-Impact Actions Leaders Can Take to Reduce Turnover

When Sarah accepted the role of Senior Product Manager at a fast-growing tech startup, she was thrilled about the company’s mission and potential. Eighteen

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Natural Passion

November 23, 2024

Different Approaches to Personal Change: Discipline versus Natural Passion

As people consider personal development and improvement, they often find themselves choosing between two distinct approaches. One approach, which we might call the “Discipline-Driven”

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November 6, 2024

Episode 148: The Real Key to Employee Engagement—Leadership Over Location

Details Have you noticed a remarkable shift where major companies are mandating return to office policies. Amazon recently joined the ranks of Meta, Google,

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improving employee engagement

November 4, 2024

The Single Most Important Factor in Improving Employee Engagement in Today’s Workplace

A few years ago, a large organization we were with achieved what many companies still struggle with today: exceptionally high employee engagement. While this

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