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Insights

Generations

January 21, 2026

Episode 180: The Generational Trust Myth—Why Behavior Beats Age Every Time

Details Trust in leadership is often framed as a generational issue—older leaders are assumed to be more credible because of experience, while younger leaders

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May 28, 2025

Are Older Leaders More or Less Effective? Understanding Age and Leadership Effectiveness

A study comparing 76,322 leaders aged 25-59 with 3,260 leaders aged 65-90 finds similar overall ratings but different trajectories, and shows where older leaders

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Episode 50 - The Unexpected Strengths of Each Generation of Leaders

November 27, 2024

Episode 150: The Unexpected Strengths of Each Generation of Leaders

Details Picture a modern workplace leadership meeting: A Baby Boomer executive types deliberately on her laptop while referencing printed handouts, a Gen X director

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April 24, 2024

Episode 135: Flipping Feedback Upside Down

Details Feedback is a powerful tool that can make or break an individual’s growth and development. It can be a valuable gift that leads

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January 31, 2022

Were Older Leaders More Valued In The Pandemic?

Leadership effectiveness ratings rose during the pandemic, and leaders aged 61 to 70 stood out. Their expertise, powerful communication and help developing others were

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November 15, 2021

What Younger Managers Should Know About How They’re Perceived

Managers 30 and under outscored those over 45 on all 49 leadership behaviors measured, yet they face distinct perception challenges, from not being fully

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90th Percentile Podcasting You younger Managers

October 6, 2021

Episode 48: What Younger Managers Should Know About How They’re Perceived

Details The great resignation has arrived. As new managers fill vacancies created by retiring Boomers, how do their skills compare with the seasoned older

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May 27, 2021

Bonus Episode: Our Roles in Modern Business, with Chip Conley

Chip Conley, the author of Emotional Equations and former Head of Global Hospitality & Strategy at Airbnb, joins Dr. Jack Zenger and Dr. Joe

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February 15, 2021

Do Leaders Improve With Age?

Many assume leaders get better with experience, but 360-degree data on 58,959 leaders shows effectiveness generally declines with age. Without deliberate development, most managers

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ZFCO

June 18, 2020

Trust Your Elders? Why Younger Leaders Are Winning The Game Of Trust

Since 2015, leaders 40 and younger have earned significantly higher trust scores than older leaders. Four factors explain the gap, including asking for feedback,

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