Team Trust Infographic: The Key to Stronger Teams

Team Trust Infographic: Why Measuring Trust Matters

Many leaders assume trust is strong within their teams—until they measure it. Research shows that individuals often misjudge their own performance and how much their colleagues trust them. Without accurate feedback, teams can unknowingly operate in a low-trust environment. Check out Zenger Folkman’s research in this team trust infographic.

For more insights, listen to Episode 79 of The 90th Percentile: An Unconventional Leadership Podcast.

The Hidden Impact of Low Trust

A leadership team struggling with remote work assessed their team trust levels and were shocked by the results:

• 78% felt team members lacked trust in each other.
• 78% said conflicts weren’t resolved constructively.
• 55% believed accountability was lacking.
• 44% felt performance issues weren’t addressed.

Seeing the data spurred action. Within eight months of focused trust-building efforts, their trust scores soared above the 75th percentile.

How to Start Building Trust in Teams

1. Measure It: Get honest feedback from your team through trust assessments.
2. Address Gaps: Identify weaknesses in expertise, relationships, and consistency.
3. Take Action: Encourage transparency, accountability, and open communication.
4. Reassess Regularly: Trust is dynamic—continual measurement ensures growth.

Building team trust isn’t a one-time effort—it requires continuous feedback and improvement. Are you ready to take the first step?

Explore Zenger Folkman’s science-backed development experience designed to help build lasting trust in teams.