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Articles and White Papers

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Key Insights From the Extraordinary Leader — by Jack Zenger and Joe Folkman

Jack Zenger and Joe Folkman share 20 key insights from The Extraordinary Leader: Turning Good Managers Into Great Leaders.

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Leadership Under the Microscope (Revised Edition)— by Jack Zenger Joe Folkman and Kurt Sandholtz

The authors offer a unique point of view on why extraordinary leaders mean extraordinary profits.

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Creating a Competency Model that Works — by Joe Folkman

A clear perspective on what can be done to make a competency model not only more memorable, but also incredibly useful to an organization.


Leadership Development - Are You Starting Too Late? — by Jack Zenger

At what age is it optimal to begin developing leadership skills? Are we waiting too long? Jack Zenger shares his opinion along with supportive data.


Global Leadership Development — by Jack Zenger, Joe Folkman, and Chris Evans

Businesses are becoming more global, which in turn drives the need for more leaders. In this article,  see what needs to be done to implement a global leadership development program.


Can Strengths Be Taken Too Far? — by Jack Zenger, Joe Folkman, Bob Sherwin and Barbara Steel

A commonly held belief is that strengths taken too far cease to be strengths and become liabilities or weaknesses. In this article, see why we have take an entirely opposite point of view.


Leadership Development 6.0 — by Jack Zenger and Joe Folkman

In this article, thought leaders Jack Zenger and Joe Folkman apply the principles of medicine to leadership development.


How Extraordinary Leaders Double Profits — by Jack Zenger and Joe Folkman

Overwhelming evidence proves that extraordinary leaders create far more economic value for an organization than leaders that are good.


Developing Strengths or Weaknesses — by Jack Zenger

Thought leader Jack Zenger illustrates why building strengths is the key to a strong development plan.


Top 9 Leadership Behaviors that Drive Employee Commitment — by Joe Folkman

Joe Folkman identifies 9 essential leadership behaviors that have the greatest impact on employee satisfaction and commitment, especially during turbulent times.



Discovering and Developing Hidden Reservoirs of Talent — by Jack Zenger, Joe Folkman, and Joyce Palevitz

This white paper identifies how organizations can create reservoirs of talent by focusing development around three areas: competence, passion, and organizational need.



The Inspiring Leader: Unlocking The Secret Behind How Extraordinary Leaders Motivate — by Jack Zenger and Joe Folkman

Jack Zenger and Joe Folkman dive deep into their analysis of what makes leaders inspiring and motivating.


38 Ways Leaders Harness the Power of Emotion — by Jack Zenger

With practical insights, Jack Zenger offers leaders an easy-to-understand guide on how to effectively use emotion in the workplace.


From Big, Hairy And Important Goals to Smart Stretch Goals

Packed with keen insight, learn some useful tips on how to make even tough goals seem attainable.


Physically Act the Part — by Joe Folkman

To help leaders become more inspiring, Joe Folkman offers a pragmatic way to take the first step on the road to inspirational leadership.


Emotions at Work — by Jack Zenger

Jack Zenger outlines the need for positive emotions in the workplace and offers practical tools to help leaders make better use of their emotions.


25 Methods for Inspiring Others

Based on scores of surveys, Scott Edinger outlines 25 detailed behaviors that leaders can use to become more inspiring.


Making Performance Appraisals an Inspiring Event — by Jack Zenger and Joe Folkman

Jack Zenger and Joe Folkman present a three-fold approach to increasing effectiveness of performance appraisals with 5 corresponding keys to helping employees improve.



How Developing a Coaching Culture Pays Off — by Jack Zenger and Joe Folkman

Regular coaching will improve productivity, employee engagement, retention, employee development, and supervisor performance.


Feedback: The Powerful Paradox — by Jack Zenger and Joe Folkman

Thought leaders, Jack Zenger and Joe Folkman, expound on how to improve feedback practices to ensure the greatest benefit for the giver and the receiver.


Turning Feedback into Change — by Joe Folkman

Thought leader, Joe Folkman describes a model consisting of three elements to help accept feedback from others and turn that feedback into change.


Coaching as a Management Style — by Jack Zenger and Kathleen Stinnett

In this excerpt from The Extraordinary Coach, thought leaders Jack Zenger and Kathleen Stinnett detail why good coaching is a successful component of any management style.


Bringing Science to the Art of Coaching — by Jack Zenger and Kathleen Stinnett

Designed to help every kind of professional coach, the authors offer some useful tips on how to make the most of every coaching session.



Employee Surveys that Make a Difference — by Joe Folkman

Assessment expert Joe Folkman expounds on how to make employee surveys that drive real change.


Validation and Reliability — by Joe Folkman

Joe Folkman takes a detailed look at the data behind the 360-degree survey and outlines the statistical significance of his findings.


Getting More from Employee Surveys — by Joe Folkman, Jack Zenger and Wayne Hintze

The authors offer 10 practical suggestions to help improve any employee survey.


11 Components of a Best-In-Class 360-Degree Assessment — by Joe Folkman & Jack Zenger

In this article, the authors outline the crucial elements for a best-in-class 360 degree assessment.



The Paradox of Position and Contribution — by Jack Zenger

Thought leader Jack Zenger offers a unique take on where leaders come from in today’s business world.


The Riddle of Executives’ Ethical Lapses — by Jack Zenger and Joe Folkman

With so much distrust on Wall Street, the authors offer grounded arguments to help improve the quality of leadership in this world.


The Leadership Ceiling — by Joe Folkman

Research shows that leaders set the bar for an organization's leadership effectiveness.

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