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Zenger Folkman podcast

February 7, 2017

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Ep. 83: The Tango of Speed and Quality— The Key to Achieving Both!by Zenger Folkman

Over the past few decades there has been a dramatic increase in the pace of daily activities. In order to stay competitive and profitable, companies and their leaders have looked for ways to get products to market faster, make changes quicker, and be on top of the latest information.

But will working faster cause errors and poor quality?

To research this, we wanted to study people who preferred a faster pace but also had a quality focus. We looked at 360-degree assessments on 75,000 leaders. We identified a group of leaders who scored in the top quartile on both speed and quality and compared this group to all other leaders in the database to discover:

  • What were the highly differentiating behaviors of leaders who were rated as having high levels of both speed and quality?
  • What did they do that other leaders did not?

The results of our analysis isolated seven unique factors that identify what it takes to combine these two seemingly contradictory yet critical leadership goals.

Join Jack and Joe as they reveal the key behaviors that leaders who are the best at both speed and quality possess.

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January 23, 2017

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Ep. 82: Chutes and Ladders: Driving Corporate Innovation through Personal Disruption (feat. Whitney Johnson)by Zenger Folkman

Whitney Johnson, one of the world’s most influential management thinkers, joins Dr. Jack Zenger in this edition of the Zenger Folkman podcast series to discuss personal disruption and how it affects corporate innovation.

Johnson was a finalist for the Top Thinkers on Talent at the biennial Thinkers50 ceremony in London. She co-founded Rose Park Advisors, alongside Clayton Christensen, professor at the Harvard Business School. She is a frequent contributor to and writer for the Harvard Business Review and is a LinkedInfluencer.

Johnson is the author of the critically acclaimed book Disrupt Yourself: Putting the Power of Disruptive Innovation to Work and Dare, Dream, Do: Remarkable Things Happen When You Dare to Dream.

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December 20, 2016

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Ep. 81: The 11 Components of a “Best-of-Class” 360° Assessmentby Zenger Folkman

360-degree assessments have become a common practice today. In fact, 85% of Fortune 500 organizations use multi-rater feedback (360s) as the backbone of their leadership development programs. Why are these assessments so important? Because leaders receive information that they would otherwise never receive.

There are hosts of 360s on the market today and not all are equal. There may be similarities but there are also some major differences. So, when choosing a tool, what should you look for? What are the most important components in a 360?

During this webinar tomorrow, Dr. Jack Zenger and Dr. Joe Folkman discuss the 11 components of a “Best of Class” 360 Assessment. Participants will:

  • Learn what the 11 components are.
  • Receive a brief explanation of each of these 11 features & benefits.
  • Learn how the competencies and items were empirically derived.
  • See a response scale that avoids a false positive.
  • Review and compare scores to a high standard (75th and 90th percentile norms).
  • See how a leader’s current impact on direct reports is measured.
  • Identify the competencies that are most important.
  • Learn and understand our unique strengths-based emphasis.

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November 29, 2016

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Ep. 80: 8 Critical Behaviors that Leverage Accountabilityby Zenger Folkman

Raise the bar on your leadership effectiveness! Imagine an organization where everyone takes responsibility for achieving good results. An organization where people have a personal sense of ownership, and there is little finger-pointing when things go wrong.

If every leader were able to inspire accountability in others, it would not only better leverage leadership, but it would significantly increase bottom line results. What can a leader do to create a greater sense of accountability in others?

Join Dr. Joe Folkman to learn:

  • The 8 BEHAVIORS that increase accountability.
  • How we can get better at inspiring and motivating.
  • How to improve accountability within organizations.

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November 18, 2016

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Ep. 79: Emotional Agility – Master Challenges Without Getting Derailed (feat. Dr. Susan David)by Zenger Folkman

Dr. Susan David (PhD), psychologist on faculty at the Harvard Medical School, co-founder and co-director of the Harvard/McLean Institute of Coaching, and CEO of Evidence Based Psychology, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series.

Dr. David has worked with senior leadership of hundreds of organizations, including the United Nations, Ernst & Young, and The World Economic Forum. Her work has been featured in numerous publications, including the Harvard Business Review, Time, Fast Company, and The Wall Street Journal. An in-demand speaker and advisor, she is the author of Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life.

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November 1, 2016

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Ep. 78: Focus on Strengths — What Extraordinary Leaders Do Differentlyby Zenger Folkman

Given the pressing need for highly effective leaders in today’s recovering economy, organizations are wise to seek the most direct way to develop strong leaders.

During this podcast, Jack Zenger and Joe Folkman will discuss their research which proves that having strengths is what differentiates great leaders from their less effective counterparts. They’ll also offer proof that great leaders can indeed be developed and that using a strengths-based development process is the fastest way to move from “good” to “great.”

Join Jack Zenger and Joe Folkman to discover:

  • Why focusing on strengths is far more effective than a preoccupation with fixing weaknesses, which is promoted in most traditional development programs.
  • How building strengths greatly differs from correcting weaknesses.
  • A unique process for developing strengths.

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October 18, 2016

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Ep. 77: Lessons and Advice from a Serial Entrepreneur (feat. David Williams, CEO of Fishbowl Software)by Zenger Folkman

David Williams, Chief Executive Officer of Fishbowl, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss a variety of topics, including the characteristics of great leaders, the types of leadership that are important during different phases of a company, working with the millennial generation, identifying high-potentials, and how to truly be in the people business.

Fishbowl offers asset-tracking software for large enterprises and provides the #1 requested manufacturing and warehouse management solutions for QuickBooks. Fishbowl has had extraordinary growth and has achieved numerous awards under David’s leadership, including positions on the Inc. 500 Fastest Growing Private Companies and the Deloitte Fast 500 lists.

David served as an executive with Covey Leadership and worked closely with its management team and Stephen R. Covey. David authored the book The 7 Non-Negotiables of Winning: Tying Soft Traits to Hard Results. An industry thought-leader, David has written numerous articles about character-based leadership.

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October 4, 2016

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Ep. 76: Accelerating Leadership Development – Why We Should Do This Now!by Zenger Folkman

Is your organization effective at identifying capable leaders early in their careers? You probably know them—those young, highly professional individuals who wield influence and make important contributions to the organization. These individuals meet the criteria of true leaders, but are they receiving any kind of formal leadership development?

The dearth of leadership continues as more and more baby boomers retire and organizations are feeling their loss. What is the solution? Please join Dr. Jack Zenger as he explores this common issue and identifies vital solutions that you can begin implementing now!

He'll share:

  • Research that supports the importance of early development
  • How to identify potential groups
  • Competencies to pay attention to
  • How to create a culture that values development
  • Positive results and outcomes

Additional Resources

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September 19, 2016

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Ep. 75: Building a Culture of Collaboration and Innovation (feat. John Wheatley, 3M)by Zenger Folkman

John Wheatley, Division Scientist at the 3M company, joins Dr. Jack Zenger in this edition of the Zenger Folkman podcast series to discuss how 3M fosters collaboration and innovation across the entire company.

John’s responsibilities include new product development, intellectual property, and strategic planning. 3M’s highly collaborative approach to innovation connects a number of diverse technologies, skillsets, and businesses to build new product platforms. John was recently recognized as one of the few individuals in the history of 3M to reach 100 U.S. patents.

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September 13, 2016

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Ep. 74: Summit Speech – Tobias Kiefer “The Neuro-advantage of a Strengths-based Leadership Development Plan”by Zenger Folkman

Most approaches to leadership ignore the fact that leadership development is virtually working against the way our brain works. They seem to ask people to step into an area of uncertainty, vulnerability and an area where the leader’s brain feels extreme discomfort. The result? Participants tend to opt out of the new development process and stick to the patterns which have made them successful up to this point.

Since we are all wired to be social, we all fear rejection by the social group we belong to. During a session of The Extraordinary Leader™, we examined subjects with biometric devices as they worked on their personal development plans. Interestingly, we witnessed a high level of emotional activity. The fear of being rejected by their social group was undoubtedly present, resulting in the impulse to fix a so-called weakness.

This session illustrates how providing leaders with an approach focused on building strengths helps participants overcome their resistance to change. The study shows how helping participants set-up their leadership development journey as a series of tests, rather than asking them to create artificial goals, increases the likelihood of igniting positive change. This occurs while decreasing the likelihood that their prior thought processes will take over and hold them in older established patterns.

Dr. Tobias Kiefer is Global Learning Leader Advisory at EY, Munich. He is founder and owner of the leadership incubator Q595 and founding partner of theGROWTHfactory. He trains, coaches, and mentors executives and emerging leaders around the world to become more effective in their roles.

He currently heads several initiatives where he and his Partners inject neuroscience and neurofeedback into leadership, sales, and PresEntertainment® programs to measure character traits, empathy, and the impact of stress. He postulates a strongly evidence based approach to leadership and can demonstrate (live!), how highly effective leaders can make a difference for others and their organizations.

Dr. Kiefer practices and teaches “Agile Leadership”, a concept derived out his studies in neuroscience, the needs he observes in a highly volatile business environment, and his long-standing experience as leader, executive coach and trainer. Dr. Kiefer has always been at the forefront of building something new – be it in industry and consulting where he created the blueprint for the eBusiness Strategy at a leading German Bank, implementing ePayment solutions, crafting eTicketing solutions and creating new ways of P2P Learning in a global setting. His academic paper “Learning Lasting for AGES” was awarded as the “Neuroleadership Paper of the Year” and is one of the most commonly used concepts for modern learning design.

An entrepreneur, speaker, coach & trainer with over 15 years of experience leading successful change processes in the professional services industry and driving large-scale strategic projects. He has worked in various cultures and geographies, including Europe, the Middle East, Asia-Pacific, and North America. As former athlete, outdoor sports enthusiast, and father of two, he offers a good balance of being edgy and realistic. His teams and clients appreciate his agile leadership style and focus on breaking with unproductive & unhealthy habits.

His underlying theme: Get people to challenge the status quo and empower them to give 100% – for better business and better personal results.

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