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Zenger Folkman podcast

September 23, 2017

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Ep. 103: Overcoming Today’s Workforce Challenges (feat. Erica Volini, Deloitte)by Zenger Folkman

Erica Volini of Deloitte, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss the challenges she has observed in today’s workforce and some concrete ideas for overcoming them.

Erica is the US Human Capital leader for Deloitte Consulting. In this role, she is responsible for the 4,000+ practitioners focused on helping organizations solve their most complex and pressing Human Capital issues. Throughout her 20-year career, Erica has worked with some of the world’s leading organizations across multiple sectors and geographies and is a frequent speaker on how market trends are impacting the HR organization and profession as a whole.

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September 5, 2017

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Ep. 102: How to Do Truly Great Work in Your Organization (feat. David Sturt, O.C. Tanner)by Zenger Folkman

David Sturt, author of Great Work and Executive Vice President at O.C. Tanner, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss his research into how people can make a difference—what they think about, what they do, and how their leaders help them achieve extraordinary results.

Sturt regularly consults with industry leaders and speaks at conferences in the U.S., Canada, and the UK. He has studied and analyzed the effects of people being recognized for great work and has distilled that information in his new book, Great Work: How To Make A Difference People Love from McGraw-Hill.

Download the free eBook for "How to Do Truly Great Work in Your Organization"

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August 23, 2017

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Ep. 101: YOU CAN HAVE IT ALL! — What Leaders Can Do To Deliver Superior Results and Build Positive Relationshipsby Zenger Folkman

What is the secret? What do leaders who are highly-skilled at delivering results and building positive relationships do that is different?

To find the answer, we analyzed our expansive database and discovered six "behavioral bridges" that differentiated these leaders. (A behavioral bridge is a capability that enables leaders to achieve both results and positive relationships.)

The frustration for many leaders is that an emphasis on one of these capabilites may negatively impact the other. For example: when leaders push too hard to deliver superior results, it can negatively impact their relationships with team members. Other leaders attempt to build a positive team environment, only to find that projects lag behind schedule and results suffer. These "behavior bridges" are the secret to skills that accomplish both outcomes.

Join Dr. Joe Folkman as he shares his exciting research findings and reveals these powerful behavioral bridges!

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August 17, 2017

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Ep. 100: The Role of an Elder in Modern Business (feat. Chip Conley, Airbnb)by Zenger Folkman

Chip Conley, author of Emotional Equations and former Head of Global Hospitality & Strategy at Airbnb, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss the role of an elder in offering advice and direction to those of a younger generation. He draws on his person experiences as an adviser to the CEO of Airbnb and the lessons he learned along the way.

A bestselling author, hospitality entrepreneur, disruptive business rebel, and social change agent, Chip Conley is a leader at the forefront of the sharing economy. At age 26, he founded Joie de Vivre Hospitality, which he ran for 24 years and built it into the 2nd largest boutique hotel brand in the world. In 2013 he accepted an invitation from the founders of Airbnb to help transform a promising home sharing start-up into what is today the world’s largest hospitality brand.

Download the free eBook for this episode: "The Role of an Elder in Modern Business"

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August 3, 2017

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Ep. 99: BOLD LEADERSHIP – A New Competency for the Future!by Zenger Folkman

In today’s complex marketplace, leaders must be willing to push boundaries, take risks, think in unconventional ways, and be willing to challenge the status quo.

Imagine an organization where leaders are energized to take on challenging goals, create an atmosphere of continual improvement, do everything possible to achieve goals, quickly recognize situations where change is needed, and challenge standard approaches.
Sound ideal?

In the podcast, Dr. Joe Folkman and Joyce Palevitz will share key insights for creating this type of workplace. Whether your organization is in a competitive battle or struggling with mandates to reduce costs and increase productivity, the right kind of leaders make a big difference.

You'll learn:

  1. What our research says about this competency
  2. Why today’s leaders must be willing to step forward w/new ideas and a bolder approach
  3. Why bold leaders must combine their bold approach w/other key skills & how to do that
  4. How your behavior contributes to a bolder leadership

Join Joe and Joyce to learn why for every organization, BOLD leadership is an important new competency!

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July 12, 2017

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Ep. 98: The Urgency of Developing More Women Leaders! — How to Leverage Their Unique Strengthsby Zenger Folkman

We've all heard speculation about the ways leadership styles vary between women and men. Our survey of 7,280 leaders in some of the most successful and progressive organizations in the world confirms some long-held assumptions about gender differences in leaders in the workplace… and holds some surprises!

During the podcast, Joyce Palevitz and Jack Zenger will discuss:

  1. The fallacy of stereotypes that would have us believe that female leaders only excel at certain competencies
  2. The research that shows at every level, women were rated as better overall leaders than their male counterparts and why that might occur
  3. The possible rationale for why men outscored women significantly on only one management competence in this survey
  4. Conclusions from the research about what organizations, leaders and managers should do with these findings

Join Joyce and Jack to learn why every organization should be leveraging the leadership strengths of women!

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June 21, 2017

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Ep. 97: The 6 Ways To Inspire and Motivate Top Performanceby Zenger Folkman

Despite all research about the nature of leaders, practitioners and scholars still acknowl­edge that many aspects of leadership remain a mystery. In this podcast, Dr. Joe Folkman addresses one of the key mysteries that seems to consistently defy traditional analysis: how to inspire and motivate others.

Often, leaders are identified as possessing a remark­able quality that sets them apart from others. It causes others to be attracted to them and enables them to achieve remarkable outcomes. That quality has most frequently been labeled “charisma,” a term that comes from the Greek word meaning “gift.” In ancient times people believed this quality was a divine gift bestowed upon some and not others. We intend to prove the following:

  1. There are different approaches to inspiring leadership that go beyond having “charisma”
  2. The ability to Inspire and Motivate Others is a behavioral skill that anyone can develop.

As we dove deeper into analysis of what makes leaders inspir­ing and motivating, we fell into the seemingly logical trap of thinking that charisma, as the term is most often used, is simply a synonym for “being inspiring”. That is no longer our view. We have concluded that being charismatic helps in a small way, for some people in some circumstances, to be perceived as inspiring and motivating. But there are countless leaders who are identified by their colleagues as highly inspiring who are definitely not charismatic.

Read Joe Folkman's Forbes article, "Everything Counts: The 6 Ways To Inspire And Motivate Top Performance."

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June 7, 2017

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Ep. 96: The Unlikable Leader: 7 Ways To Improve Employee/Boss Relationshipsby Zenger Folkman

There is a secret to becoming a more likable leader. It doesn’t have to do with how tall and charming you are, or how often you give employees a raise. In fact, we have evidence that the majority of the behaviors displayed by the most likable leaders have to do with the way they interact with employees on a day-to-day basis. But first, does being liked by your employees even matter?

In a study of 51,836 leaders, we identified 27 who were rated at the bottom quartile in likability but were in the top quartile for overall leadership effectiveness. That equates to approximately 1 in 2000 cases that a boss who is highly unlikable appears in the top quartile of overall effectiveness. Apparently, being liked by your employees does matter…a great deal! So, if you choose to be more likable, what can you do?

Join Jack and Joe to learn the 7 key actions that our research shows will substantially increase your likability score! Register and attend the webinar and you’ll have the opportunity to take our complimentary “Likability Self-assessment."

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May 23, 2017

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Ep. 95: A 15-Year Overnight Success – From the Basement to $2.5 Billion (feat. Ryan Smith, CEO of Qualtrics)by Zenger Folkman

Ryan Smith, Founder and Chief Executive Officer of Qualtrics, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss the story of Qualtrics, a company started in his dad’s basement with a valuation of $2.5 billion 15 years later. Ryan tells the story of Qualtrics, its values, and what makes it unique.

Qualtrics is the world’s leading enterprise survey technology provider, serving more than 6,000 enterprises worldwide, including half of the Fortune 100, and 97 of the top 100 business schools. Qualtrics helps enterprises, academic institutions, and government agencies capture real-time customer, market, and employee insights that inform data-driven business decisions.

Download the free ebook for A 15-Year Overnight Success - From the Basement to $2.5 Billion (feat. Ryan Smith, CEO of Qualtrics).

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May 10, 2017

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Ep. 94: Six New Ways To Build Leadership Development Into Your Jobby Zenger Folkman

Most leaders are extremely busy getting their job done. At the same time, they also realize that investing effort in their own leadership development is good. The problem is that when faced with a choice, work seems to always trump personal development. Everyone runs fast and hard, and personal development is put off as executives wait and hope for a break in the schedule.

This is a false dichotomy. First, work and development should not be seen as competing activities. Here’s the reason to combine them: Doing one can accomplish the other. You can make your daily job into a practical leadership classroom and laboratory. If you choose to do this, you can constantly improve your leadership skills while getting your job done. That, in turn, benefits your organization, your working associates, and most certainly, you.

In this presentation, Dr. Jack Zenger shares specific ways you can bring your personal development and your job closer together.

Read "Throw Your Old Plan Away: 6 New Ways To Build Leadership Development Into Your Job" on Forbes.

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