A Proven Formula for Building Trust in Teams
Published: February 25, 2025
Trust is the invisible force that transforms a group of individuals into a high-performing, cohesive team.
At Zenger Folkman, we’ve studied trust for decades—analyzing over 120,000 leaders worldwide—and the findings are clear: when trust is high, teams thrive.
Teams with high trust experience lower turnover, increased engagement, and greater discretionary effort. And when trust is combined with leadership strengths—like communication, execution, and consistency—the probability of having an extraordinary team skyrockets.
That’s why we created TEAM Trust—a science-backed development program designed to help teams build trust deliberately, effectively, and sustainably.
We’ve identified three core dimensions that drive trust in teams:
✔ Relationships – Building positive, supportive connections. ✔ Expertise & Execution – Demonstrating competence and follow-through. ✔ Consistency & Integrity – Aligning actions with words, every time.
When teams master these three dimensions, trust flourishes—and extraordinary results follow.
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