Logo banner reading 'An affiliate of Andersen Consulting' with a curved swoosh and a door illustration on the right.

Insights

Solutions

July 7, 2020

Bosses Do Know What They Like- 7 Behaviors That Define The Best And Worst Employees

Bosses form broad judgments from a few behaviors. Analysis of over 100,000 managers' ratings of direct reports reveals seven that matter most, led by

Read more →
ZFCO

June 18, 2020

Trust Your Elders? Why Younger Leaders Are Winning The Game Of Trust

Since 2015, leaders 40 and younger have earned significantly higher trust scores than older leaders. Four factors explain the gap, including asking for feedback,

Read more →
Getty

June 15, 2020

Finding And Becoming The Helpful Leader

Data on 98,001 leaders shows helpful leaders, who clarify strategy, develop others and give useful feedback, are rated far more effective. The research also

Read more →
Peer Resiliency

June 15, 2020

10 Critical Behaviors That Improve Resiliency

Resilience is contagious. In a study of 25,248 peers, those in the bottom 10% pulled colleagues' resilience down to the 38th percentile, while top-10%

Read more →
infographic for training leaders

June 9, 2020

We Wait Too Long To Train Our Leaders

Most people become supervisors around 30, yet the average leader in training programs is 42, leaving managers to practice leadership untrained for over a

Read more →

May 14, 2020

The Personal Benefits of COVID-19: A Crisis is a Terrible Thing to Waste

COVID-19 need not be a wasted crisis. It could produce better leaders by strengthening the three legs of leadership development: insight from 360-degree feedback,

Read more →

May 12, 2020

The Number One Skill Leaders Need In A Crisis

In a crisis, communicating powerfully matters most. Data on nearly 98,000 leaders links it to team confidence, and five enabling skills help leaders move

Read more →

April 28, 2020

How Problem Solvers Can Learn To Sell

Good ideas rarely sell themselves. Comparing problem solvers and marketers among over 100,000 leaders shows each approach has distinct strengths and weaknesses, and why

Read more →

April 23, 2020

15 Ways To Develop Yourself At Home

Developing just one profound strength can lift a leader's overall effectiveness from the 29th to the 52nd percentile. Fifteen practical ideas, from active listening

Read more →

April 16, 2020

How To Communicate When You Lack Credibility

Credibility shapes how well any message lands. Data on nearly 98,000 leaders found high credibility with weaker communication skills inspired more confidence than polished

Read more →