Insights
October 13, 2020
In the workplace, decisions can be a building block of a successful career, or they can be the reason for failure. Some people try
Read more →October 6, 2020
Chances are you think you’re a good listener. People’s appraisal of their listening ability is much like their assessment of their driving skills, in
Read more →September 23, 2020
Peers tend to rate individual contributors favorably, but once people become managers, their peers become some of their most critical raters. The research explores
Read more →September 21, 2020
Every leader has their own definition of trust and what it takes to build or maintain it. We looked at 400,000 leadership assessments to
Read more →August 8, 2020
Resolving conflict within the workgroup is the lowest-rated behavior in over 1.4 million leader assessments. Left alone, conflict erodes satisfaction, trust and extra effort,
Read more →August 8, 2020
Like salt on melon, trust brings out the best in other leadership skills. Data on 75,000 leaders shows engagement reaches the 76th percentile when
Read more →July 29, 2020
Leading a team virtually means less personal contact and more demand for trust and communication. A pre-pandemic study found remote employees rated their leaders
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June 15, 2020
Resilience is contagious. In a study of 25,248 peers, those in the bottom 10% pulled colleagues' resilience down to the 38th percentile, while top-10%
Read more →May 14, 2020
COVID-19 need not be a wasted crisis. It could produce better leaders by strengthening the three legs of leadership development: insight from 360-degree feedback,
Read more →April 28, 2020
Good ideas rarely sell themselves. Comparing problem solvers and marketers among over 100,000 leaders shows each approach has distinct strengths and weaknesses, and why
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April 16, 2020
Credibility shapes how well any message lands. Data on nearly 98,000 leaders found high credibility with weaker communication skills inspired more confidence than polished
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