Insights
May 2, 2023
Leaders don't improve just by putting in time; data on 65,268 leaders shows effectiveness declines with age. The main thing in leadership development is
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January 11, 2023
Details Habits are things you automatically do every day. It’s your morning routine, how you make your favorite drink, or the fact that you
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October 4, 2022
Three practical cheat sheets help managers assess their coaching skills, decide when a moment calls for quick feedback or a longer coaching conversation, and
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Data on over 4,000 coaches shows direct reports of the most effective coaches at the 73rd percentile on engagement, versus the 23rd for the
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July 12, 2022
Details: Coaching conversations are worth planning. They take up valuable time for both parties, so that time should be put to its most efficient
Read more →February 10, 2022
Hybrid work can delay or distort feedback. During the pandemic, managers in the top quartile for asking for and giving honest feedback had far
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Surprisingly, 37% of managers avoid giving positive feedback, compared with 21% who avoid negative feedback. Yet giving only negative feedback lowers a leader's effectiveness
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January 12, 2022
Executives say coaching is their preferred way to learn, and studies show strong returns, yet cost, availability and equity limit who gets it. Connecting
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January 11, 2022
Details Ask 100 people if they have good common sense, and more than 95% will tell you they do. Ask them if they are
Read more →January 7, 2022
Managers often give up too soon on disgruntled employees. Research on the unhappiest 6% of 160,576 employees shows they're often treated differently from the
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December 15, 2021
Details Are you the type of leader who will work hard, assume the risk, and try to save everyone? Are you the type that
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