Insights
August 25, 2026
Free eBook Leadership Skills 2026 Report AI can analyze data. It can’t build trust, inspire commitment, or make judgment calls when the path forward
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January 7, 2026
Details Emotional intelligence has dominated leadership conversations for years—and for good reason. Leaders who listen, empathize, and build strong relationships create healthier, more engaged
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December 15, 2025
Strategic expertise or emotional intelligence: which matters more? Across 128,000 leaders, those high in strategy but low in EQ outperformed in 14 competencies, including
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November 19, 2024
Details In a time where AI disrupts traditional workplace dynamics and remote work reshapes human connections, business leaders face a crucial question: How do
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November 11, 2024
Only about 15% of leaders excel at both empathy and drive, but those who do rank at the 91st percentile in effectiveness. Research on
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February 15, 2023
Details Leaders are experiencing more demands for compassion at a time when there’s not a lot of room for compromise on what they have
Read more →December 27, 2022
Kindness and accountability often seem like opposites. Data on 1,959 managers shows that leaders strong in both generate the highest satisfaction and discretionary effort
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March 9, 2022
Details Helping and serving others reinforces the connection people have with their colleagues, but it also increases our sense of well-being and can lower
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October 13, 2021
Details Over the last couple of years, we have all experienced the importance the empathy in the workplace. We’ve had a rough time and
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Ted Lasso's empathy is a real strength, but research on more than 100,000 leaders shows relationships alone aren't enough. Leaders high in both relationship
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June 15, 2020
Data on 98,001 leaders shows helpful leaders, who clarify strategy, develop others and give useful feedback, are rated far more effective. The research also
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