Insights
February 25, 2025
Many teams assume trust is strong until they measure it. The infographic follows one leadership team that raised its trust scores above the 75th
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June 12, 2024
Details Why does one person get selected for a promotion while others with equal skills, education and experience get passed over? While there may
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June 11, 2024
Why do some people get promoted while equally skilled peers are passed over? Often it's a willingness to take full responsibility, a mindset that
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February 15, 2023
Details Leaders are experiencing more demands for compassion at a time when there’s not a lot of room for compromise on what they have
Read more →December 27, 2022
Kindness and accountability often seem like opposites. Data on 1,959 managers shows that leaders strong in both generate the highest satisfaction and discretionary effort
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Delivering nine times out of 10 isn't enough. Data from 60,438 360-degree reports shows that just one direct report signaling distrust lowered a manager's
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September 1, 2021
Details How is the issue of personal accountability viewed in your organization? Seasoned workers have undoubtedly seen their share of finger-pointing, dishonesty, and “CYOA.”
Read more →July 29, 2021
Accountability grows when people have real control over their work. A study of 360-degree assessments from 40,000 leaders identifies eight behaviors, from drive for
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Leaders who take credit for others' work were rated at the 13th percentile in effectiveness, while those who give credit away reached the 85th.
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