CEO and President
Joe Folkman is co-founder and President of Zenger Folkman, a firm specializing in leadership and organizational development. He is a highly acclaimed keynote speaker at conferences and seminars the world over. His topics focus on a variety of subjects related to leadership, feedback, and individual and organizational change.
As one of the nation’s renowned psychometricians, his extensive expertise focuses on survey research and change management. He has over 30 years of experience, consulting with some of the world’s most prestigious and successful organizations, public and private. A distinguished expert in the field of measurement, his unique surveys and assessments are designed utilizing a database comprised of over a million assessments on over 80,000 leaders. Because these tools specifically address critical business results, facilitating development and change is the main focus of measurement efforts.
Joe has had engagements with clients such as AT&T, Celgene, General Motors, General Mills, Reed-Elsevier, Invesco, Wells Fargo, MUFG and Yale University. The diversity of industries and business models has provided him with a powerful learning opportunity and an exceptional research base.
Joe’s research has been published in several publications including The Harvard Business Review, Forbes, The Wall Street Journal’s National Business Employment Weekly, Training and Development Magazine, and Talent Quarterly.
Prior to forming Zenger Folkman, Joe was a founding partner of Novations Group, Inc. where he led the employee survey and 360-degree assessment practice. Joe holds a doctorate degree in Social and Organizational Psychology, as well as a master’s degree in Organizational Behavior from Brigham Young University.
He is the author or co-author of nine books: Turning Feedback into Change, Making Feedback Work, Employee Surveys that Make a Difference, The Extraordinary Leader, The Handbook for Leaders, The Power of Feedback, The Inspiring Leader, How to be Exceptional and his latest endeavor SPEED—How Leaders Accelerate Successful Execution.
Joe and his family reside at the base of the Wasatch Mountains in Orem, Utah.
Executive Vice President, Operations and Client Services
Damon Argyle serves as the vice president of client services at Zenger Folkman. In this role, Damon and his team provide customers and partners what they need to be successful with Zenger Folkman programs, from delivering customer-specific program materials to tracking user experiences and feedback.
With more than 15 years of customer service, operations, and sales experience, Damon provides Zenger Folkman with a unique perspective and in-depth understanding of the client services arena. Before joining Zenger Folkman, Damon worked in organizations such as Novell and OGIO International. While at Novell, Damon was awarded Salesman of the Year for two consecutive years. As the manager of global logistics at OGIO, Damon led purchasing, inventory, and overseas factory management with an emphasis on improving current processes and leading high-performing teams.
In his previous work experience, Damon was often asked to step into a new position when a major problem occurred. His knowledge and expertise in customer service and logistics allowed him to quickly address any situation and move forward in the right direction.
In 2003, Damon graduated from the University of Phoenix with a bachelor’s degree in management of information technology. He has also completed many certifications in sales, negotiations, project management, and leadership.
Damon has been married since 2000 and has two children: daughter Bailee and son Trey. His family enjoys camping, spending time with friends, and going to the movies together. In his spare time, Damon enjoys being with his family, playing and watching sports, and being outdoors. He serves in many callings for the Church of Jesus Christ of Latter-day Saints and loves any sports associated with Brigham Young University.
Vice President, Channel Partnerships
Vice President, Controller
Vice President, Marketing
Vice President, Facilitation and Coaching Solutions
Vice President, US Sales
Vice President, Content Solutions
Global Scheduling
Implementation Manager
Senior Client Executive
Digital Marketing Manager
Regional Vice President
Jill Mancini is the vice president of US Sales for Zenger Folkman. She leads the team responsible for helping organizations improve their performance by accelerating the development and effectiveness of their leaders.
Jill has performed multiple roles during her 25 years in the human capital development industry. She began her career in this space as a facilitator, master facilitator, and training manager specializing in leadership development, customer service, and sales performance solutions. In 2000 she transitioned to business development, account management, and implementation support. She has managed large scale global implementation across a variety of industries. Those industries include manufacturing, hospitality, financial services, healthcare, and consumer packaged goods.
When she is not traveling and meeting with clients, Jill works from her home in Emerald Isle, North Carolina.
Client Experience Manager