Episode 5: What Great Listeners Actually Do

Published: October 6, 2020

Episode 5: What Great Listeners Actually Do
Chances are you think you’re a good listener.  People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average. Today we are discussing an article Jack Zenger wrote for Harvard Business Review titled “What Great Listeners Actually Do”.  It was the lead article in Harvard’s Emotional Intelligence series book “Mindful Listening.”


If your company is interested in a webinar or speech on Listeners, given by Jack Zenger, email info@zengerfolkman.com.

Harvard Business Review Article: What Great Listeners Actually Do

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