Millennials Managing Boomers: 10 Ways To Bridge The Age/Experience Gapby Joe Folkman October 5, 2016
You know that awkward moment when you are telling someone how to improve in a job they’ve held longer than you’ve been in the workforce? Today a lot of newly appointed managers are finding themselves managing direct reports that are 10 or more years their senior. Many find this situation difficult for both the managers and those being managed. What can young managers do to surmount this hurdle?
Looking through our datasets, we identified 1,217 cases where a younger leader was managing a direct report that was 10 or more years older. We separated them into two groups: 1) those whose direct reports had rated them as below average on their overall leadership effectiveness and 2) those who’d been rated above average. The graph below clearly demonstrates the big disparity between young managers rated as below average or highly effective. In spite of the relatively small sample, however, we were highly intrigued to learn what the effective leaders were doing to create this huge difference.
We looked at the effectiveness ratings based on 49 leadership behaviors and identified those that produce the most significant difference—in other words, the behaviors that seem to make the biggest difference in causing older direct reports to feel their younger mangers are doing an excellent job. As an outline, we compiled them into 10 dimensions that can make the job of managing older employees much easier. Continued on Forbes.com.